Getting to know our volunteers

Interviewing volunteers is one of my favourite parts of being a Volunteer Coordinator, I never get bored of hearing people’s stories and what led them to become a volunteer. This past month and a half I have interviewed over 40 new volunteers for our digitisation project so it’s been a brilliant 6 weeks for me.  Now that I’ve listened to everyone’s motivations, goals and stories I thought I would blog about what I’ve learnt in a Q&A style…

After interviewing over 40 people, would you say there is a typical digitisation volunteer?
In short, no. We are really, very lucky to have attracted such a diversity of experience, skills, knowledge-bases and strengths in such a short space of time. We have a very multicultural volunteer team so far, which I think is a great strength as we are digitising photographs from all over the world. We also have a wide age range amongst our volunteers, spanning from 18 to 70+. We have people with professional and unpaid experience from a wide variety of sectors like finance, education and architecture, as well as many who have formerly trained in art history, conservation and archiving, and also many enthusiasts – so this is a chance not only for volunteers to learn from us, but for us to learn from them and for there to be lots of shared learning from each other. A real network is already emerging!

Getting to know the Conway Library © The Courtauld Institute of Art

Is there a main motivation for getting involved in the Digitisation project so far?
As you would expect, everyone has a slightly different take on why they want to volunteer, but in general there are four main motivations for becoming a digitisation volunteer that crop up in most of the interviews so far, with many people mentioning at least two at some point in their interview:

  1. A passion for creating an open data platform as a way of opening up stories, diversifying audiences, breaking down barriers and improving access to art for communities who might not be able to access the originals.
  2. The pull of being involved with the Courtauld Institute of Art, as a world-class cultural institution.
  3. The chance to gain hands-on experience on a digitisation process, with a view to move into employment or further training in this field.
  4. The desire to spend free time discovering images that are interesting, beautiful and have not been made public before.


Has anything about the interviews so far surprised you?
After managing volunteers for quite a few years, I have learnt not to make assumptions; but I am always very moved by people’s passion, drive and commitment to use their free time to help organisations further their cause, and I am overwhelmed by the variety of skills and perspectives they bring with them. It’s very motivating to be around them!
Sarah Way

Volunteer Coordinator
Courtauld Connects